Careers

Ideal candidates will have the desire to achieve high goals and enjoy working toward a team goal. Previous consultative sales experience is required.  Knowledge of the CCRC model is a definite plus! This Advisor must be an organized, self-directed individual with history of strong closing success.

Primary responsibilities include, but are not limited to:

• Ability to cultivate relationships and build rapport with potential residents and family members, to include proficiency in telephone follow up, lead management and closing skills
• Excellent hospitality and customer service standards
• CRM database knowledge is a plus
• Ability to maintain detailed records and have solid computer skills

The qualified candidate must have a flexible work schedule and be willing to work weekends, as required.  Position offers competitive compensation and benefits package, including an excellent commission plan.

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As part of the sales and marketing department, the Marketing Assistant primarily focuses on receptionist responsibilities, managing administrative functions, coordinating marketing events, managing the CRM leads database and helping with on-site advertising efforts. The Marketing Assistant must be an organized multi-tasker with strong administrative skills and a minimum of three years’ experience, preferably in a sales environment. Must be detail-oriented with strong verbal and written communication skills and have event-planning experience. Proficiency in Microsoft Office including Excel and PowerPoint, as well as CRM database experience is required.

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Job Type

Full-time

• Valid Tennessee P endorsement Driver’s License. (CDL is required)
• Satisfactory driving record in accordance with the Company’s Driver Policy.
• Excellent communication and customer service skills with the ability to interact with residents, facility staff and other employees.
• Ability to work cooperatively with other employees and medical agencies to provide the highest level of customer service.
• Satisfactorily meet Company physical assessments/tests.
• Must be comfortable working with seniors.
• Transporting residents in a safe and professional manner to and from scheduled appointments.
• Communicates with dispatch/front desk in order to receive relevant data and instructions.
• Maintain a professional behavior, and attitude in regards to customers, visitors, and coworkers.
• Completion of vehicle maintenance inspection prior to daily vehicle usage for safe and comfortable patient transport.
• Complete end-of-trip paperwork.
• Must have current DOT Physical

Experience

Non Emergency Medical Transportation: 1 year (Required)

License

Must have a valid drivers license with minimum P endorsement (Required)

EOE/M/F/Vet/Disability – Drug Free Workplace

Schedule

• Monday to Friday
• Weekends required
• Holidays required

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The Maintenance Technician/Electrician provides maintenance and other assigned duties to ensure superior accommodations and customer service for the residents of Kirby Pines.

Primary Duties & Responsibilities

• Using a variety of tools and equipment, the Maintenance Technician will complete repairs within residential apartments, health center rooms and Garden Homes
• Follow a scheduled program for repair, lubrication and overall upkeep on a variety of equipment from the preventative maintenance log sheets
• Assist Maintenance Director in renovation of existing apartments and homes in preparing them for new occupancy
• Assist with other duties like sheetrock work, plumbing, painting as well as minor electrical work, etc.
• Attend in-service seminars as needed and required to develop competency and maintain skills
• Perform any other task assigned by the Maintenance Director
• Communication skills must reflect caring and respect for the residents, families and other team members of Kirby Pines
• Must report to work on time as scheduled and outlined in the Employee Handbook

License/Qualifications

• High School diploma or GED required
• Must be at least 18 years of age
• Graduate of an accredited technical school preferred
• Must have two (2) years equivalent of full time increasingly skilled maintenance work

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Under the supervision of the Dining Room Manager, the Server is to courteously and professionally serve all residents and their guests’ meals in the dining rooms. Maintains a neat and orderly work area and informs their Supervisor of food needs and resident questions and concerns that they are unable to answer. Sets up, serves and breaks down special functions. Is a key person in public relations for the community due to the direct contact with the customer.

Essential Functions

• Is courteous, knowledgeable of menu, and professional at all times when serving a customer.
• Performs pre-opening and closing checklist duties as assigned by the Dining Room Manager.
• Sets tables and maintains work stations in proper order.
• Takes food/beverage orders and provides service to residents and guests in all dining venues.
• Assists in maintaining a high level of customer service for residents and their guests.
• Clears dishes from tables during and after meal service.
• Maintains safe and sanitary conditions of work areas.
• Maintains the department standards for personal hygiene and uniform guidelines.
• Completes all assigned cleaning tasks prior to the end of the shift.
• Follows all out-lined Policies and Procedures for the Dining Services Department.

EOE/M/F/Vet/Disability – Drug Free Workplace

Schedule

• Monday to Friday
• Weekends required
• Holidays required

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• Reports to work as indicated on the work schedule and in the correct uniform. Practices positive personal hygiene and cleanliness habits during all work shifts.
• Correctly completes all opening and side work duties of the hostess/host at the start of the shift, in a timely manner.
• Assists the Dining Room Manager in planning reservations and assigning parties to appropriate tables, stations and/or servers.
• Immediately recognizes and greets arriving Guests, obtains Guests’ names, provides names to servers and directs guests to the appropriate waiting areas.
• Escorts Guests to their assigned table.
• Controls the flow of business by practicing rotation seating, anticipating table turns and following the reservation and seating plan.
• Maintains cleanliness and organization of the hostess/host stand and waiting area throughout the shift.
• Monitors and enforces social distancing requirements in waiting areas as dictated by state and local social distancing regulations.
• Communicates to the Dining Room Manager any and all situations where a Guest may express concern or dissatisfaction with any aspect of the dining experience.
• Addresses any residents/guest complaints.
• Completes all closing duties in a timely manner.
• Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant.
• Supports other Front-of-House positions as needed, providing a seamless dining experience to all residents/guest.
• Additional duties as assigned.

Requirements

• Excellent customer service skills and a strong work ethic
• Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism
• Handle stress associated with responding to/solving problems

EOE/M/F/Vet/Disability – Drug Free Workplace

Schedule

• Monday to Friday
• Weekends required
• Holidays required

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Perform assigned work in preparing and serving food, cleaning food service areas, equipment and utensils.

Essential Duties

• Performs job duties safely as specified in the physical, sensory, and mental
• Prepares patient trays according to instructions and diet
• Assists in preparation and portioning of meal items according to menu and diet
• Covers, dates, and labels leftovers and open items
• Employs proper food handling techniques in preparation of food and setting up or serving
• Cleans, washes, and sanitizes dishes, silverware, and utensils using correct
• Assists in maintaining the general cleanliness of the dishwashing
• Cleans work area and equipment as
• Puts up stock in food storage areas, including dry storage, freezers, and refrigerators, as
• Delivers food, nourishments, and supplies to nursing units and other areas as assigned

Education

• High school or equivalent (Required)

EOE/M/F/Vet/Disability – Drug Free Workplace

Schedule

• Monday to Friday
• Weekends required
• Holidays required

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The Kitchen Steward/Dishwasher is responsible for assisting in the efficient daily operations and related activities associated with Dining Services for Kirby Pines.

Primary Duties

• Must receive kitchenware and table ware into dish room; prepare and stack dishes and utensils to be loaded into dishwasher; return clean dishes and utensils to their proper place
• Must show competency in operation of equipment and in a safe manner; following all safety rules according to Kirby Pines Estates
• Must complete daily maintenance of dish room equipment, set up dish room, fill and drain machine as needed and maintain clean filters
• Must ensure that proper handling and cleaning methods are followed and are in compliance with State of Tennessee and manufactures guidelines
• Must assure disposal of trash to proper outside containers and maintain cleanliness of trash receptacles
• Must be able to perform a variety of duties to assist with maintaining the cleanliness of the dining department
• Must be willing to substitute in other kitchens as needs and requested by Supervisor
• Must be courteous and considerate at all times

Qualifications

Must be at least 18 years of age.
High School Diploma or GED preferred.
Steward/Dishroom experience preferred.

EOE/M/F/Vet/Disability – Drug Free Workplace

Schedule

• Monday to Friday
• Weekends required
• Holidays required

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Individual is needed for an unarmed, full-time security guard 12:00 pm to 8:00 pm. Valid Tennessee security license required. Need good verbal and people skills, professional appearance and the ability to lift up to 100 pounds. Duties include foot patrols, activity set-ups, and emergency response. Kirby Pines is a smoke-free property.

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