Frequently Asked Questions

If you’d like to schedule a tour, please call our admissions office at (901) 634-3131. We are available seven days a week.

Click here for a PDF with more information.

Once you or your loved one has been admitted to the hospital, or within 30 days of a discharge from the hospital, you may ask your doctor, social worker, or case manager to send your medical information to our admissions office. We will review the information so that we can accommodate your needs. Once approved, you will be admitted to our next available room. Please call our admissions coordinator at (901) 634-3131 for information. Kirby Pines does not discriminate based on race, color, national origin, religion, sex, age, or disability.

There are no set visiting hours and visitors are permitted 24 hours a day as long as it does not interfere with the resident’s well-being.

The business office is available to assist with financial matters relating to rehab. Kirby Pines accepts private payment and participates in the Medicare reimbursement program. If you have any questions concerning methods of payment, please contact the business office at (901) 369-7340.

Yes. Please call our community relations director’s office at (901) 634-3131 and you will be guided through this process.

Physical, occupational, and speech therapies are offered to help patients regain their independence after a heart attack, stroke, surgery, or other debilitating condition.

We hold periodic conferences with you and your loved one to talk about progress, goals, and any concerns you may have. You may also communicate with your loved one’s social worker if you have questions.

It varies from individual to individual.

Yes. Family members are welcome to observe therapy.

Absolutely.

Our equipment includes the NuStep® seated stepper, LiteGait lifting device, Omnicycle range-of-motion machine, treadmills, and Nintendo® Wii.™

Jason Sparrow OTD, OTR/L has been the Director of Rehabilitation Services at Kirby Pines since 2011. Jason earned his undergraduate degree in biology and chemistry from Quincy University in 2002 and his doctorate in occupational therapy from Washington University School of Medicine in 2006. He has been practicing occupational therapy since 2007. Jason has worked diligently to expand the rehabilitation program at Kirby Pines and has successfully built the program to include 19 full-time therapists.

Part of the discharge process is discussing any needed in-home care after you or your loved one goes home. We can make those arrangements for you. We also can arrange for an in-home evaluation prior to discharge to help ensure a successful transition.

Kirby Pines is a LifeCare community offering residential living, assisted living, memory care, and long-term care on the same 60-acre campus as The Rehab Center, allowing for seamless transition, if needed.

We have a therapist available for education concerning care following discharge. For example, we can help you learn the proper way to help your loved one in and out of the car.